Skiarea Valchiavenna has set up, in anticipation of the opening of the ski lifts to the public (see DPCM of 3 December 2020), the possibility of obtaining a refund for the 2020/2021 season ski passes purchased in advance by 20.12.2020.
The reimbursement terms and conditions refer only to ski passes for which they are directly valid, i.e. valid for the Skiarea Valchiavenna ski area only.
Holders of a 2020/2021 season ski pass purchased in advance can exercise the following refund procedures if they have never used the ski pass.
Partial refund of the season ticket.
Ask for the replacement of your season ticket purchased in advance with a more favourable one when the lifts open and request a partial refund for the difference in price.
Postponing the validity of a season ticket for use in the following 2021/2022 season.
You can postpone the start of validity of your season ticket until the following ski season. This means that your season ticket will not be valid for use in the 2020/2021 season, but will be valid for the duration of the 2021/2022 ski season.
Possibility to withdraw completely from the contract.
Exercise the right of withdrawal and request a full refund of the amount previously paid.
The request must be made using the form provided.